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FAQ

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     FAQ

If any problem occurs while using the software, please carefully read the User's Manual in advance, or directly login our website www.mcleaner.com for corresponding solution. Common questions about usage of the product may be solved via the Help column or the User's Manual. In case of failure to fix the problem, please contact us by email, and we will provide our help as soon as possible. As for users seeking for help, before we deal with the problem, we have reason to believe that you have already carefully read the User's Manual or the Help column of the software.

What are functions of MCleaner?

• MCleaner is a firewall software developed for mobile phones, which can reject the incoming call and SMS, and offer mobile phone users an overall safety solution.

How can we download and install MCleaner?

• You may download it via your mobile phone or computer from the website http://wap.mcleaner.com for mobile phone or www.mcleaner.com for computer, and then, install it correctly.It is free of charge.

Which types of mobile phones can it be applicable to?

• MCleaner is applicable to S60, Linux and UIQ mobile phone operating systems.

How could we know whether our mobile phones are applicable to MCleaner?

• If you fail to find your mobile type in the Mobile Phone Type option of the Download page, it means that we have not released the software versions for your mobile phone. Or, you may inquire our customer service via support@mcleaner.com.

Will MCleaner occupy a large amount of system resources while running?

• No, it won't do that due to its advanced and excellent design.

Do I need to manually restart MCleaner each time while mobile phones power on?

• No, it supports auto-startup based on s60 and UIQ OS platforms; however, it requires the manual start based on Linux platform (several types of Motorola mobile phones).

Will MCleaner be installed in mobile phone itself or memory card?

• It may be freely installed in mobile phone itself, or in a memory card. We recommend users to install it in your mobile phone. If you install it in your memory card, you have to register again once you place the card into another mobile phone.