• Technical Support & Services

Problems in Product Purchase

• Problems in Software Registration
• FAQ

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•      Problems In Product Purchase

• Can I receive a registration code after payment?

• MCleaner has already been released for 12 months, and accumulated massive registered users. Beijing Mobile Security Technology Co.Ltd. is also a hi-tech enterprise, which is developing at a high speed. Therefore, we won't refuse to send registration code to registered user for any reason, and such matter, which is severely harmful for our prestige, will never happen.

• If I have two mobile phones, can I apply one registration code to both of them?

• No, you can't. A registration code is exclusively applied to one mobile phone; you have to purchase a new registration code for the other one.

• When will I receive a registration code after payment?

• You will receive the registration code within one minute after the payment. The registration code is sent out automatically. In case of any failure to receive it, please contact us, and we will re-send it to you as soon as possible.
• Attention : because the server traffic,the Email address for MCleaner doesn't support some customers' email address ,some email will be returned,so if you have not received the registration code for days pls contact
  MSN Online Support: support.mcleaner@hotmail.com